Our IT experts are fully qualified with over 60 years combined experience in various fields of technology.

Features

IT team for small business

On-Demand Support

With My Tech Team, you get on-demand access to U.S. based IT experts with just the click of your mouse, email, or call – providing support for on-premise and cloud based systems. Getting help has never been easier! No more expensive break-fix arrangements, and no more waiting for a tech to arrive, increasing your downtime.

Forget help desks with multiple levels, and long wait times. All of our technicians are just a click, call, or email away. Our techs will resolve your issues and perform system administration tasks. Get instant support for any of your needs.

Standard SLA

Most issues are resolved on-demand. However, there are those rare occasions where an issue requires a little more in-depth analysis. In those cases, tickets are created, and we apply our standard SLA.

service level agreement
after hours IT support

Emergency After-Hours Support

Problems sometimes arise at the most inconvenient times. Get access to our after-hours emergency support team when they do. You’ll get a private number to call for after-hours support. Our after-hours team is available for emergency issues such as:

  • System Crash Preventing Business Continuation
  • Network Outage Preventing Business Continuation
  • Loss of Access to critical business system(s)
  • Loss of Data
  • Infection causing loss of access (i.e. Ransomeware)

Onsite Support

My Tech Team has certified technicians all over the U.S. When on-site support is required, we can get a tech on site ASAP.

onsite support

Let Us be your IT department

Focus on running your business while we manage, maintain, and secure your computer systems and network.