HIPAA Compliant IT Support

HIPAA (Health Insurance Portability and Accountability Act)

HIPAA is a federal law that requires doctors, hospitals, health plan providers, and other healthcare entities to safeguard patients’ medical records and other protected health information (PHI).

Failure to comply with this law can result in large fines and, in some cases, even jail time.

My Tech Team implements administrative, physical and technical precautions to ensure the security of protected health information.

Additionally, My Tech Team has performed a thorough audit documenting the ways in which it meets each specific safeguard.

GLBA (Gramm-Leach Bliley Act)

GLBA is a federal law that controls the way financial institutions – banks, brokerage companies, insurance companies, etc. – share a consumer’s non-public personal information. This information includes social security numbers, account information, account balances, payment histories, credit card information, incomes, credit scores, etc.

Like HIPAA, failure to comply with this law can result in large fines and, in some cases, jail time.

My Tech Team’s services has undergone rigorous SOC 2 security assessments. And similar to HIPAA, My Tech Team supports GLBA compliance by employing administrative, physical, and technical controls to ensure the security and confidentiality of information.

IT support gramm leach bliley compliant
FERPA Compliant IT Support

FERPA (Family Educational Rights and Privacy Act)

FERPA is a federal law that protects personally identifiable information and education records, and applies to all schools that receive federal funding – typically universities, academies, colleges, seminaries and institutes of technology.

Educational institutions that fail to comply with FERPA may forfeit their federal funding.

While the handling of education records does not legally require the same level of protection as the healthcare and financial industries, My Tech Team protects those records with the same level of security.

Other steps my tech team takes to protect data and support compliance

All data backed up with My Tech Team is encrypted using 256-bit encryption and sent over a secure TLS (Transport Layer Security) connection. The data remains encrypted while in transmission and in storage.

For added protection, all of My Tech Team’s communications and data flow to include voice, remote support, and account access are secured using the latest encryption technologies.

Additionally, all My Tech Team data centers are guarded by on-site security officers and are physically secure with protective measures that include restricted access using biometric scanners, electronic key cards and PIN codes.

Datacenter’s certifications: ISO 9001-14001-27001-50001, OHSAS 18801, PCI DSS, chapter 9 compliant SSAE16 SOC1.

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