Tag Archives: premium

Is Remote Support Secure?

Is Remote Support Secure? Yes. We utilize a 256 bit encrypted connection between your computer and the technician’s computer to ensure the entire data stream is protected. In this way, you have set up a unique one-to-one session that no one else can view or access during the session. You are in control the whole [...]

Are your technicians background checked?

Are your technicians background checked? Yes. Currently all of our technicians have undergone extensive background checks and hold or have the ability to hold U.S. government security clearances.

Do you have to come to my home or business to set up anything?

Do you have to come to my home or business to set up anything? No. When you sign up, you will receive an email with a download link and simple instructions to follow.