More Than Computer Support, Your Digital Bodyguard

Day 3 into the year 2011 and we still aren’t living like the Jetsons. What a bummer! But My Tech Team is doing something that defies all laws of business yet again.

Providing computer support is by no means an easy task. With new malware created almost weekly, it gets difficult having to learn how to defeat it all. Add the fact that software malfunctions, hardware fails, and users sometimes create errors, you can only imagine how busy a technical support provider is on a day to day basis.

We at My Tech Team resolve these types of issues on a daily basis. With our advanced knowledge and highly trained technicians, we are able to resolve a majority of issues in a timely manner. But, resolving the issue doesn’t seem to be enough. Why not prevent the issue? Well, we’re glad you asked!

My Tech Team is not your average computer support company that limits your hours, limits the number of incidents you are allowed to call in, or limits your use of our help desk like most similar companies. My Tech Team is more than just computer support, it’s your digital bodyguard.

In 2010, My Tech Team added advanced Anti-Virus protection to it’s support plans. But, that was not enough. Sure, everyone wants 24-hour protection and support when they want it, coupled with warrantly-like protection for hardware failures, but My Tech Team just wasn’t satisfied. Why? Well, we’re glad you asked again!

The best Anti-Virus protection, support, and warranties in the world still cannot protect you from losing your most critical data. Nowadays, most of our life resides on our computers – from precious family pictures and personal financial data to critical business data. Our thoughts are, why not have a complete, one-stop solution for your digital life. In essence, your digital bodyguard. So, we created Digital Safe.

online backup

Digital Safe is a multi-pronged approach to data protection. Through our online backup service your data is always protected from untimely hardware failure, natural disasters, or theft. However, you will hear the same thing from other data backup companies. Well, we take it a step further.

Digital Safe has a unique feature called Remote Wipe/Theft Recovery. This service is what truly protects you when your desktop or laptop is lost or stolen. You simply log on to your account from any computer and remotely wipe any confidential information. Even better, we employ a self destruct feature which allows you to click a button to have your computer destroy its own hard drive so that the thief cannot get your data. As a part of your subscription with our Pro or Premium plans, we can also work with local law enforcement to recover your missing computer.

Whew, that’s a lot, right? As if just providing support wasn’t enough. For those of you that have been following us for a while, you know that we are customer service oriented. We pride ourselves on providing top-notch support and protection for your digital life.

Our lives now reside on the computer and in the cloud. Why not have your very own personal team to protect you? Let us know what you think about this new feature in the comments section below. You can read more about Digital Safe here.

ABOUT MY TECH TEAM:
My Tech Team is a leading online tech support company based in the U.S, providing nationwide on demand enterprise level computer support and protection 24 hours a day and 7 days a week.