(800) 681-5470 
My Tech Team has taken the stress out of getting support for your computer problems. We’ve also taken the stress out of keeping your computer up to date and running fast. With just an internet connection, My Tech Team saves you time, hassle, headaches, and money by providing you with online tech support anytime you need it. You’re only one click or call away from getting help 24/7.
After signing up for service, all subscribers you get a small application that creates a shortcut on your desktop so that you are only one click away from getting help 24/7. When you need help, simply double-click the shortcut to chat with a live technician. With your permission, the technician will take remote control of your keyboard and mouse. You just sit back, relax and watch while our expert computer support technician fixes your issue. See this short video of just how easy it is to get support 24/7.
Our specialized software also performs regularly scheduled maintenance, tune-ups, applies updates to your system, performs hard drive checks for errors and more! Our software also keeps your PC up to date with the latest software patches and updates for your particular system while performing maintenance tasks necessary to keep your system running as good as the day you bought it.
Furthermore, with our labor coverage, in the event of hardware failure, or if we cannot repair your PC over the internet, just send it to us. We will repair it in our in-house lab. Labor is covered 100%.
For Pro and Premium plan subscribers, My Tech Team provides advanced high-performance virus protection software, not just freeware like most companies, so that you enjoy a worry-free computing experience! In addition, My Tech Team provides system monitoring. Our 24×7 monitoring will alert us to problems. We’ll almost always know about a systems issue before you do, so we can fix it fast and minimize disruption.
24×7 Round-the-Clock monitoring checks your critical systems every five or fifteen minutes. Whenever a problem is detected, it sends an email or SMS alert to the appropriate technician showing the exact nature of the problem directly to us. And it updates our WallChart, a large screen in our office that shows the exact status of all our Clients. We’ll see the true nature of the problem – rather than having to depend on (ahem) your best guess and minimize troubleshooting time. That means we can fix it faster – and radically boost your overall uptime. More about system monitoring.
My Tech Team offers 100% safe and secure tech support. We utilize the best in encryption technology to ensure your data is protected. Additionally, after each session, you will be given the opportunity to download the entire chat transcript and a video of each remote support session.
Getting the support and protection you need has never been easier or more affordable!
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