Blackberry Outage Increases the Need for Options

Posted on December 21st, 2009

With the recent Blackberry e-mail outage, many users were left without their e-mail. If you rely on your e-mail for important business or personal communications, how can you protect yourself from such an outage?

Your first task to protecting yourself from a smartphone e-mail outage is to not use your phone’s e-mail address as your main address. Use the address(es) that you use from your personal or business computer. From those email addresses, have your mail server split off a copy of the message to send to your phone and one to your computer. That way, you will still be able to use one if the other has an outage.

If you need a reliable, free messaging service, try Gmail or Google Apps for Business. From your one Google-backed e-mail account, you can receive e-mail in a program on your computer, through a web browser on any smartphone or networked computer, or through a program on your phone. (For example, see this information on Google Apps for phones.) You can use the software to either split email off to your home computer and smartphone e-mail addresses, or just to give yourself multiple ways of accessing your e-mail.

For more information, contact a My Tech Team support representative or your e-mail administrator.