Add-On Services

The following services can be added onto your plan. Once you choose a support plan, just let the tech know that you want one of the following add-ons.

Server Support
Web/Email Hosting
Dedicated CIO
Microsoft Exchange Hosting
Exchange Mobile Services
Advanced Data Backup Services

Server Support

Server’s require special skills to support. Our highly trained technicians will remotely maintain and service your servers from our support desk / NOC. Everything from regular maintenance to troubleshooting and remediation can be conducted remotely, and reduces the need for on-site technician support. We conduct scheduled maintenance of server equipment to ensure reliability and continued high quality service, optimizing hard drive performance, and other check listed maintenance items.

Server support includes monitoring of the ongoing health, performance and errors of server hardware components, and monitoring of the ongoing health, performance and errors in server-based Operating Systems. It also includes domain management, policy development management, license management, and more.

Includes Advanced Virus Protection

Includes 20GB of offsite data backup. Upgrade anytime.

Pricing: $75/Month per Server

Web/Email Hosting

We will put your small or medium-sized business online! You’ll find everything you need to build, manage, promote and profit from your site & online store. You can manage your hosting yourself, or we’ll manage it for you, including migrations, website set up, email set up, etc.

Unlimited GB of Storage
Unlimited GB of Transfer
Unlimited Domains
Unlimited Emails + SPAM filtering
FREE Domain & Setup
$75 Google Adwords Credit
$50 Facebook Ads Credit
$25 Yahoo/Bing Search Marketing Credit
and More!

Pricing:

Self Managed – $10/month
Managed – $39.99/month

Dedicated CIO

Your dedicated CIO provides IT procurement assistance to help you make optimal technology purchasing choices that fit best with your organization’s needs. This enables you to offload onerous vendor issues to us. Under this service we maintain direct relationships with hardware and software manufacturers and vendors, effectively communicating with them on behalf of our customers on support, research and upgrade issues. We offer a wide variety of hardware components and devices from the leading technology manufacturers. Thousands of products, ranging from desktop computers to network routing equipment and software applications are available at very competitive prices. In addition, we can research devices and applications on your behalf to find the optimal fit for your business.

Your dedicated CIO also provides projects and Integration support to ensure a smooth and rapid deployment for your system changes – whether you require a hardware upgrade, software migration/upgrade or a complete network install.

Your CIO generates quarterly network health reports and dedicates time to review reports and issues that are important to the ongoing performance of your network. Whether it’s for troubleshooting or long-term planning, on-demand or scheduled, we have the reports you need your CIO will translate technology into business terms for you.

Pricing: $99/mo

Microsoft Exchange Hosting

Microsoft Exchange provides you with advanced features for managing email, calendars, contacts and tasks. It allows full use of the collaboration features of Outlook and Microsoft Exchange to share information securely among your Microsoft Exchange users.

Global address book and contact manager: Provide secure, centralized access to key contact information.
Public folders/file sharing: Easily post and share documents and email messages in a central location.
Group calendar for scheduling: Maintain calendars and check the availability of other Exchange users, conference rooms and resources to schedule meetings.
Task management: Assign tasks to yourself and others.

Is Microsoft Exchange right for you?

Yes, if you want to access your email, to-do list, schedule or contacts when …

You use more than one computer regularly
You’re on the road and need to keep up with email, schedules, your clients—or your kids!
You share folders, contacts, tasks/to-do lists or your schedule with other people

Enjoy Anywhere, Anytime Access

Access your whole mailbox–not just your inbox or email folders–from:

Home and work, you’ll have unlimited Outlook desktop licenses.
Any Web Browser, you’ll access Outlook online through Microsoft Exchange from any computer.
Mobile devices, access Outlook when you’re on the go. Add mobile services. »

Get More Done

Be more productive via:

Calendar sharing: Collaborative scheduling allows you to easily sync with others.
Public Folders: Department, team, project or customer folders can have their own calendars, contacts, emails and files, all accessible by anyone in your network via Outlook or any Web browser.

Stop Worrying
Up to 70% of business data resides in email. Temporary or permanent loss of email means lost orders, productivity, customers, revenue—and a likely loss of hair! Exchange Hosting offers:

Daily backups, close server monitoring and regular integrity testing
Remote storage: Mailboxes can easily be recreated on a new PC. You won’t lose Outlook data if your hard drive crashes.
Server maintenance: We take care of all security patches and routine maintenance to ensure up time. Intensive, continuous monitoring allows for quick issue detection and fixes–before you notice a problem!

Pricing:

2000MB box – $15.00/mo/box
5000MB box – $25.00/mo/box
10000MB box – $40/mo/box

Exchange Mobile Services
Stay Connected on the Go with Microsoft Exchange Mobile Services

With mobile access to Exchange, you can check your email, access your contacts, update your calendar and more, all from your mobile phone.

Wireless email lets you …

Access your email, calendar, contact lists and more from your mobile phone
View attachments on the go, including Word, Excel, PowerPoint, PDF, JPG and GIF files
Send and receive email safely – all communications are encrypted
Stay mobile, without any software installation required for your PC

Pricing:

Active Sync – $5.00/mo (Unlimited Mobile Devices)
Blackbery Enterprise – $15.00/mo (Unlimited Mobile Devices)

Advanced Backup Service

Our continuous automated online secure offsite backup service eliminates the inherent risks to other services and manual backups (fire/storm damage, computer viruses, faulty tapes or removable drives, human error, improper tape storage, or time gaps in your scheduled backup process). With Digital Safe, your data is continuously backed up at multiple offsite data center locations using world class encryption methods enabling you to recover from failures at the point of failure. Using flash, removable, tape drives, or other online services cannot provide these assurances and protection. Remember, your data is not truly safe until it is securely stored offsite in an encrypted format!

Just a few features of Digital Safe includes:

Your files are encrypted and stored in multiple offsite data centers to guarantee fault tolerance.
Digital Safe is a HIPPA compliant and DOD class encryption solution giving you the assurance needed.
File level continuous and incremental backups minimize computing and network overhead.
Mapped or networked drive support enables you to install and configure Digital Safe on one computer while backing up multiple.
And More!

Pricing: $3.00 per device plus: